Privacy Policy
Last updated: August 11th 2024
1. Introduction
CIIGN ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SaaS software, consulting services, or visit our website.
2. Information We Collect
We collect various types of information, including:
- Personal Information: Name, email address, phone number, company name
- Usage Data: Information on how you use our services
- Technical Data: IP address, browser type, device information
- Customer Data: Any data you input into our SaaS platform
- Consulting Information: Details related to our consulting engagements
- Device Data: Operating system, device identifiers, mobile network information
- Location Data: Approximate location derived from IP address
- Offline Data: Information collected during in-person meetings or events
3. How We Collect Information
We collect information through various methods:
- Direct interactions: When you use our services or communicate with us
- Automated technologies: Through cookies, web beacons, and similar technologies
- Third parties: We may receive information about you from third-party sources
- Offline collection: During in-person meetings, events, or phone calls
4. Use of Cookies and Similar Technologies
We use cookies and similar tracking technologies to collect and store certain information. These technologies help us analyze web traffic, customize content, and improve user experience. You can set your browser to refuse all or some browser cookies, but this may affect the functionality of our services.
5. Third-Party Data Collection
We may use third-party services that collect, monitor, and analyze user data to improve our services. These third parties have their own privacy policies addressing how they use such information.
6. How We Use Your Information
We use the collected information for various purposes, including:
- Providing and maintaining our services
- Improving and personalizing user experience
- Analyzing usage patterns and trends
- Communicating with you about our services
- Complying with legal obligations
- Detecting, preventing, and addressing technical issues
- Developing new products and services
7. Data Sharing and Disclosure
We may share your information with:
- Service providers and business partners
- Legal and regulatory authorities
- Potential buyers or investors (in the event of a sale, merger, or acquisition)
- Other users (with your consent, in collaborative features of our services)
8. Data Security
We implement appropriate technical and organizational measures to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure.
9. Your Rights
Depending on your location, you may have certain rights regarding your personal data, including the right to access, correct, or delete your data. Please contact us to exercise these rights.
10. Children's Privacy
Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at legal@ciign.com.